It’s an all-too-common problem at organizations of all sizes: Suddenly, unexpectedly, you find your IT team struggling to keep up with its workload. Or you realize that you don’t have the IT systems in place to effectively roll out that new technology initiative that the company is counting on. You might feel that you’re always playing catch up, never quite able to provide the resources that the rest of the organization needs.
However, by striving for a more proactive IT management approach, you’ll be better equipped to weather those challenging times. All it takes is a bit of planning—and sometimes a little creativity.
Consider these three surprising ways to overcome IT resource challenges:
1. Create a training and education strategy.
When an organization needs to bolster its IT resources, generally it looks to hire some new blood. But what if you’re not in a position to absorb the cost of recruiting and hiring new employees? For the time being, it can be extremely beneficial to develop existing staff members to meet your current needs.
By incorporating a training and education strategy into your IT management approach, you have the opportunity to make the most of your existing talent pool without spending unnecessary resources. The key is to align your overall training strategy with your IT roadmap so that you have employees who are proficient with key tasks prepared to advance departments’—and the organization’s—overall direction.
2. Partner with startups.
Have you ever thought about growing your IT resource pool by looking outside of your organization? These days, there are startups for every niche imaginable, and any one of these innovative organizations would be thrilled to work with you. Partnering with a startup gives you the chance to tap into an entire repertoire of new ideas and specific skill sets. Meanwhile, the startup benefits from any assistance or opportunities that you decide to offer in return.
In the same vein, freelancers can help fill gaps in resources when necessary—sometimes at a moment’s notice. An endless variety of IT freelancers can be easily found online; consider cultivating a relationship with one or two reliable freelancers during your relatively “slow time.” Then, when resources dry up, you’ll know you can rely on their assistance.
3. Shift your business model.
If the above options aren’t feasible, or you’re still having resource challenges, consider a more advanced adjustment to your IT team: Select a comprehensive IT partner and move your organization’s key IT functions off site.
This allows your IT staff to get out of the weeds and focus on tasks that will help develop the business as a whole, such as customer experience and innovation. This option has become increasingly popular among organizations of all kinds, especially as cloud capabilities have advanced.
For example, Centrinet is a leading IT agency that provides comprehensive IT services, including virtualization, project management, cloud computing, security, and business process as a service. Partnering with such an IT provider ensures that your organization benefits from dedicated IT experts whose sole focus is IT services—whereas your internal IT staff is often pulled in a range of different directions in a given day. As a result of this solitary focus, an IT partner can provide a greater degree of high-touch customer support, as well as the experience and expertise you require to advance your company’s IT goals.
Around the globe, a growing number of organizations are “outsourcing” key IT management tasks and capabilities to reliable IT service providers. Research indicates that the PaaS market will grow to $7.5 billion by 2020, the same year penetration of SaaS versus traditional software deployments is expected to exceed 25 percent.